1Red Q&A for British readers
Questions and answers about 1Red. Readers in the UK need only the first block: 1Red does not accept UK residents. The other blocks apply in eligible countries.
For readers outside the UK.
Visit 1RedThe UK
Can people in the UK play at 1Red?
No. The UK is excluded under 1Red's Terms and Conditions and KYC Policy.
Is a VPN a workaround?
No. Concealing your location breaks the rules and can lead to suspension and withheld funds.
Checking 1Red
Where can I read the rules?
On 1red.com; links on our terms page.
Account
How do I sign up in an eligible country?
SIGN UP on 1red.com, two steps and an email confirmation. See Sign up.
How do I recover my password?
Use «Forgot Your Password?». See Log in.
Money
What are the deposit and withdrawal amounts?
Deposits from €20; withdrawals €30–€10,000 per request within period limits.
How long do withdrawals take?
After verification and review, up to 10 banking days by bank transfer as a rule; crypto after blockchain confirmation. See Payments.
Eligible countries only.
Log in to 1RedOffers
What do new accounts receive?
Up to €11,500 + 225 free spins over three deposits, 40x wagering, in eligible countries. Terms apply, 18+. See Bonuses and Promo code.
Everything else
Which games are there?
Slots by the thousand, live dealers at any hour, jackpots and a sportsbook — the breakdown is on Games.
How is support reached?
Through the chat button on 1red.com at any hour, or by writing to [email protected]. See Customer service.
What if I need to stop for a while?
Ask for self-exclusion by email from the address on your account. See Staying in control.
Outside the UK?
Go to 1Red